Damovo Perform Telephony
Damovo Perform Telephony provides you with access to our market leading telephony management solution. Alerts from the monitored system are routed with priority access to our network operations centre, where our team of highly skilled service engineers provide remote support or engage field engineers as needed.
Damovo has a long and successful track record as a Communications Systems Integrator. We have over 30 years experience - with a team of highly skilled and experienced engineers who understand your voice networks. With Damovo Perform Telephony, Damovo makes a commitment to ensure that your critical telephony systems are available when you need them by improving service uptime and eliminating preventable failures.
Features of the Damovo Perform Telephony Managed Service:
- Remote monitoring services - up to 24/7
- Remote trouble shooting
- Full incident management - alerts and remediation
- Preventative Maintenance - telephony systems operating service packs and hot fixes
- Monthly service reports and quarterly service reviews
Benefits
- Proactive monitoring of your Telephony infrastructure
- Resolution of issues before they affect your business
- Low investment costs
- No capital hardware or software expenditure
- Compliments your current ICT resources
- Allows your internal resources to focus on business issues.
- Regular reporting supports trend analysis for future planning.
